We offer shipping to selected destinations worldwide. Available shipping countries,
methods, and charges are shown during checkout before you place your order.
Order processing
Orders are usually processed within 1–5 business days after payment confirmation.
Processing times may vary depending on product availability, supplier handling,
warehouse location, and order volume.
Estimated delivery times
Delivery times shown on product pages and at checkout are estimates only and are not guaranteed.
Actual delivery times may vary depending on destination country, customs processing,
carrier performance, local holidays, and warehouse origin.
Germany: approx. 7–18 business days
European Union: approx. 7–20 business days
United Kingdom: approx. 7–20 business days
United States: approx. 8–20 business days
Canada, Australia, and other international destinations: approx. 10–25 business days
In individual cases, delivery may take longer.
Shipping costs
Shipping costs are calculated and displayed during checkout before you submit your order.
Multiple packages
Orders containing multiple items may be shipped in separate packages and may arrive on different dates.
This can happen when items are sourced from different warehouses or suppliers.
Customs, import duties, and taxes
For international deliveries, customs duties, import taxes, clearance fees, or other destination-country charges
may apply. Such charges are the responsibility of the customer unless otherwise stated at checkout.
Customers are responsible for checking whether additional import-related charges apply in their country.
Delivery restrictions
Some products, shipping methods, or destinations may not be available for every order.
Available delivery options are shown during checkout.
Delays and non-delivery
Delays may occur due to customs inspections, transportation disruptions, supplier issues,
incorrect address information, or events outside our reasonable control.
If a shipment is returned, refused, or cannot be delivered because of an incorrect address,
unpaid import charges, or failure to accept delivery, additional costs may apply.
Tracking
Where tracking is available, tracking information will be provided after dispatch.
Tracking updates may take several days to appear depending on the carrier and destination.
Returns and right of withdrawal
Please refer to our Return Policy and Right of Withdrawal page for information about cancellations,
returns, eligibility, and return shipping costs.
Important notice
The delivery estimate shown on the relevant product page and during checkout applies to the item selected.
Customers are encouraged to review all shipping details before placing an order.
